Terms & Conditions
Terms of Use
Effective Date: 01-01-2025Welcome to LUMORA Perfumes (accessible at lumoraperfumes.pk). These Terms of Use (“Terms”) govern your access to and use of our website. By accessing, browsing, or purchasing from our website, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our services.
1. Definitions
“Website” refers to lumoraperfumes.pk.
“We,” “Us,” or “Our” refers to LUMORA Perfumes.
“User” or “You” refers to anyone accessing or using the website, including buyers and visitors.
2. Eligibility
You are at least 18 years old.
You are legally capable of entering into binding contracts.
You agree to comply with all applicable laws and regulations.
3. Accounts and Registration
To access certain features, you may need to register an account. By creating an account, you agree to:
- Provide accurate and up-to-date information.
- Maintain the confidentiality of your login credentials.
- Notify us immediately if you suspect unauthorized access to your account.
- Be responsible for all activities conducted under your account.
We reserve the right to suspend or terminate your account if we suspect any fraudulent, abusive, or unlawful activity.
4. Products and Orders
a. Product Descriptions
We strive to provide accurate descriptions of our perfumes and products. However, we do not warrant that product descriptions, images, or other content are error-free, complete, or current.
b. Pricing
All prices are listed in PKR and are subject to change without notice. We reserve the right to correct pricing errors or cancel orders placed at incorrect prices.
c. Order Acceptance
We reserve the right to accept, reject, or cancel your order at any time for reasons including:
- Product unavailability.
- Errors in pricing or product details.
- Suspicious or fraudulent activity.
You will receive an order confirmation upon successful placement of your order.
5. Shipping and Delivery
Delivery timelines are estimates and may vary based on your location and unforeseen circumstances.
Shipping costs are displayed at checkout.
We are not responsible for delays caused by courier services or customs.
For more details, please review our Shipping Policy.
6. Returns and Refunds
Our Return and Refund Policy outlines the conditions under which you may return products and request refunds. By placing an order, you agree to abide by these policies.
7. Prohibited Activities
You agree not to:
- Use the website for illegal or unauthorized purposes.
- Upload viruses, malware, or harmful code.
- Interfere with the website’s functionality or security.
- Engage in fraudulent activities, such as false reviews or impersonation.
Violations may result in termination of your access to the website and legal action.
8. Intellectual Property
All content on the website, including but not limited to text, images, logos, designs, and code, is owned by or licensed to LUMORA Perfumes. You may not reproduce, distribute, or exploit any content without prior written consent.
9. Third-Party Links
Our website may include links to third-party websites for informational purposes. We do not control or endorse these websites and are not responsible for their content or practices. Your use of third-party sites is at your own risk.
10. Limitation of Liability
To the maximum extent permitted by law:
- LUMORA Perfumes is not liable for any indirect, incidental, or consequential damages arising from your use of the website or purchase of products.
- Our total liability for any claim shall not exceed the amount you paid for the product or service in question.
11. Indemnification
You agree to indemnify and hold LUMORA Perfumes, its affiliates, employees, and partners harmless from any claims, losses, or liabilities arising from:
- Your use of the website.
- Your breach of these Terms.
- Your violation of any laws or third-party rights.
12. Privacy Policy
Your use of the website is subject to our Privacy Policy. By using the website, you consent to the collection and use of your data as described in the Privacy Policy.
13. Termination
We reserve the right to terminate or suspend your access to the website at any time, without prior notice, if we believe you have violated these Terms or engaged in unlawful activities.
14. Governing Law
These Terms are governed by and construed in accordance with the laws of Pakistan. Any disputes shall be resolved exclusively in the courts of Lahore, Punjab.
15. Changes to These Terms
We may update these Terms from time to time. Changes will be posted on this page with the updated effective date. Your continued use of the website constitutes acceptance of the revised Terms.
16. Contact Us
For questions or concerns regarding these Terms, please contact us:
Email: buy@lumoraperfumes.pk
Phone: 03004570840
Address: Lahore, Pakistan
